Industry
IT支持帮助台技术支持
Description
The Opportunity Responsible for the successful completion of helpdesk requests within their support queue covering all Wajax IT activities. The Role Answers, evaluates, and prioritizes helpdesk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Provides phone and in-person support to local and remote site end users on a variety of issues. Identifies, researches, and resolves technical problems. Tracks and monito…
Requirements
Currently enrolled in a post-secondary program in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving and analytical skills.
Excellent verbal and written communication skills.
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Office Hours: Mon-Fri 9:00-18:00
Position Info
- Category
- internship
- Region
- North America
- Location
- 加拿大 · Edmonton region