Overnight / Guest Service Manager 通宵/客戶服務經理
fulltime
中国 · 香港 · 香港
HKD /n/a
Description
This position is to manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. Responsibilities:
Supervise and direct Reception and Guest Services personnel
Respond to guest needs and resolve related problems
Ensure VIPs and priority club guests receive special attention
Report directly to and communicate with the Management on all pertinent matters affecting guest service and hotel operations
Follow hotel safety and security policy and standard
Requirements
Qualifications:
Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent
4 years experiences in front office / guest services or related discipline including supervisory experience, or any equivalent combination of education and experience
Good communication and customer
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Office Hours: Mon-Fri 9:00-18:00
Position Info
- Category
- fulltime
- Region
- 香港
- Location
- 中国 · 香港 · 香港
- Salary
- HKD /n/a