Industry
客户支持云通信实习
Description
As a Customer Support Intern at Infobip, you will be an integral part of our global support team, ensuring that our clients receive exceptional service and technical assistance. Your primary responsibilities will include:
Responding to customer inquiries via email, chat, and phone in a timely and professional manner.
Troubleshooting and resolving basic technical issues related to our cloud communication platform.
Escalating complex issues to senior support engineers while maintaining clear communication with the customer.
Requirements
To be successful in this role, you should possess:
Currently pursuing a Bachelor's degree in a related field (e.g., Business, Communications, Information Technology) or equivalent practical experience.
Excellent verbal and written communication skills in English.
Want to know more?
Scan QR code to add WeChat Work for personalized position consultation
Office Hours: Mon-Fri 9:00-18:00
Position Info
- Category
- internship
- Location
- 巴西 · Paraná