International Positions/Intern Insurance Customer Journey

Intern Insurance Customer Journey

internship
德国 · Baden-Württemberg

Industry

保险客户旅程梅赛德斯-奔驰

Description

As an Intern in Insurance Customer Journey, you will support the development and optimization of customer-facing insurance processes. Your responsibilities include: Analyzing customer journey data to identify pain points and improvement opportunities in insurance product offerings. Collaborating with cross-functional teams to design and implement seamless digital insurance experiences. Assisting in the creation of customer journey maps and service blueprints for insurance products. Conducting market research on insurance trends and competitor offerings to inform strategic decisions.

Requirements

Currently enrolled in a Bachelor's or Master's degree program in Business, Economics, Insurance, Marketing, or a related field. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Excellent communication and interpersonal skills.

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Office Hours: Mon-Fri 9:00-18:00

Position Info

Category
internship
Region
Europe
Location
德国 · Baden-Württemberg