Customer Care Representative
fulltime
加拿大 · Peel region
$52,000-$78,000/year
Industry
客户服务面对面解决问题
Description
As a Customer Care Representative, you will be the face of our company, responsible for meeting people, solving problems, and creating experiences that keep customers satisfied. Your primary duties include:
Handling customer inquiries via phone, email, and in-person interactions with professionalism and empathy.
Resolving customer issues efficiently by identifying problems, researching solutions, and following up to ensure satisfaction.
Maintaining accurate records of customer interactions, transactions, and feedback in our database.
Requirements
Qualifications and Requirements:
High school diploma or equivalent required; associate or bachelor's degree preferred.
Previous customer service experience (1-3 years) is highly desirable.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
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Office Hours: Mon-Fri 9:00-18:00
Position Info
- Category
- fulltime
- Region
- North America
- Location
- 加拿大 · Peel region
- Salary
- $52,000-$78,000/year