Industry
保险客户旅程梅赛德斯-奔驰
Description
As an Intern in Insurance Customer Journey, you will support the development and optimization of insurance-related customer experiences. Your responsibilities include:
Customer Journey Analysis: Assist in mapping and analyzing the end-to-end insurance customer journey, identifying pain points and opportunities for improvement.
Data Collection & Reporting: Gather and analyze customer feedback, claims data, and market trends to generate insights for enhancing insurance products and services.
Process Improvement: Collaborate with cross-functional teams (e.g.
Requirements
Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Economics, Insurance, Marketing, or a related field.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
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Office Hours: Mon-Fri 9:00-18:00
Position Info
- Category
- internship
- Region
- Europe
- Location
- 德国 · Baden-Württemberg